Frequently Asked Questions

We offer white cement-based adhesives for wall tiles, polymer-modified grey adhesives for heavy-duty floors and large-format tiles, epoxy adhesives for chemical-resistant zones, and specially formulated granite & marble fixing adhesives that won’t stain natural stone.

We recommend our polymer-modified white tile adhesive or epoxy-based stone fixing compound. These are non-staining, high-bond-strength formulations designed for the weight and thermal movement of granite — ideal for countertops, flooring, and exterior cladding.

Yes. We stock tile grouts (sanded & unsanded, multiple colours), waterproofing membranes for bathrooms and terraces, tile primers, tile spacers, and expansion joint fillers — everything from surface prep to finishing.

Absolutely. Our premium polymer-modified adhesives are tested for slabs up to 1800×900mm and meet EN 12004 Class C2 S1/S2 standards. We also advise on back-buttering techniques for full coverage.

1 bag (20 kg) covers approximately 4–5 sq. metres for floor tiles (3–4 mm bed) and 6–7 sq. metres for wall tiles (2–3 mm). Coverage varies by tile size and surface. Contact us for a free quantity estimate.

Yes, if existing tiles are sound, fully bonded, clean, and flat. Use a high-performance C2 adhesive and apply a bonding primer on glossy surfaces. Remove any loose, cracked, or damp tiles before proceeding.

Mix 4.5–5 litres of clean water per 20 kg bag. Add powder to water, mix 3–5 minutes, slake for 5 minutes, then remix. Never add extra water to loosen the mix — it weakens bond strength.

Light foot traffic is safe after 24 hours at 25°C. Full cure is achieved at 72 hours. During Raipur’s monsoon season, allow an extra 12–24 hours. Always grout after the adhesive has fully set.

Surface must be clean, dry, and dust-free. Remove oil, paint, and loose material. New cement must cure for 28 days. Apply a bonding primer on smooth substrates. Ensure level — no more than 3 mm deviation per 2 metres.

Yes. We deliver across Raipur and nearby areas including Bhilai, Durg, and Birgaon — typically within 24–48 hours of order confirmation. Bulk orders can be scheduled for a specific time slot.

Yes. Our team can visit your site in Raipur to assess the substrate and recommend the right products — free of charge for bulk or commercial orders. Phone and WhatsApp consultations are always free.

Yes. Special trade pricing for contractors, builders, architects, and interior designers. Discounts apply on 50+ bag orders, and credit accounts are available for established contractors.

Unopened, undamaged bags can be returned within 30 days with original invoice. Opened bags cannot be returned. We recommend our free quantity estimation service to avoid surplus.

Possible indoors with precautions. High humidity slows curing — use rapid-setting adhesives, ensure good ventilation, and avoid damp substrates. Outdoor tiling during active rain is not recommended.

Yes. At 45°C+, open time shortens rapidly. Tile in early morning or evening, keep materials shaded, and use cooler mixing water. Our summer-grade adhesives have extended open time for hot climates.